Terms & Conditions
1. About Us
This website www.surfskate.love is owned and operated by:
Surfskate Love LLC
588 South 600 East
Saint George, Utah 84770
Phone: (435) 632-1982
2. Making a contract with us
2.1 When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
2.2 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. We reserve the right to Refuse/Cancel any order in part or in whole, that contains a pricing/availability mistake.
2.3 Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled they may require assembly by you.
2.4 We have made every effort to display as accurately as possible the colors of our products that appear on this website. However, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the actual goods.
2.5 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
2.6 This contract is covered by United States law.
3. How to place order
3.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your cart. Items you do not require can be removed from your cart at any time.
3.2 Shipping charges will be shown prior to you placing your order.
3.3 You will be required to pay for the goods in full at the time of ordering.
3.4 We use secure payment facilities for online purchases. You can pay for your order by Visa, Mastercard, Discover, or by using PayPal.
3.5 Promotional prices only apply during the period stated.
3.6 All prices quoted on our website are in United States dollars and include Value Added Tax at the current rate, where applicable.
3.7 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
3.8 Once your order is complete we will notify you of the shipping date.
4. Shipping & Delivery Charges
4.1 Goods will normally be shipped from our facility within 1-3 working days and any estimated shipping date is an estimate, which can change without notice.
4.2 Your order may arrive in more than one delivery, although we try to include it all in one.
4.3 We will deliver the goods to the address you specify on your order. You must be at home to accept delivery of your order, which is normally between 9:00am and 6:00pm Monday-Friday.
We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.
4.4 Disposal of packing materials is your responsibility.
4.5 After two failed delivery attempts (or if you are not at home for an agreed delivery) the goods may be returned to the facility and we reserve the right to charge you an additional re-delivery charge.
4.6 If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.
4.7 Please check the goods on delivery – any goods found to be missing or damaged should be notified to the delivery driver at the time of delivery or ourselves within a reasonable time.
4.8 If the goods are lost or damaged in transit, please let us know promptly.
4.9 You should tell us about any special delivery requirements or conditions when you place your order.
4.10 Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.
4.11 Time is not the essence of the contract unless expressly stated otherwise in writing by a Director of the Company.
5.1 You can cancel your contract at any time up to 14 calendar days after the day of delivery. To do this, please e-mail us. We are unable to accept cancellations by phone.
5.2 You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
5.3 If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging to us, at your own expense. You must ensure that the goods are packaged adequately to protect against damage.
5.4 We will refund all monies paid to us by you including any postage / carriage within 14 days of the goods being returned, less any costs due under this contract.
6. Refund Policy
If you are unhappy with your purchase, you can cancel and return it to us for a refund or exchange as long as you notify us within 14 days of placing the order. Please get in touch with us be phone or email before sending anything back. We will only refund or exchange goods that are recieved in an “as new” condition. Refunds will be processed and exchanged items will be shipped as soon as we have recieved your return and had a chance to look it over. Returning shipping will be at your cost, though we will refund you any postage that you paid when you placed the order. If you want to exchange your item for something else (perhaps you need a different size or color), we will charge you a small fee to cover the postage costs of the replacement item. We are unable to refund items that have been lost in the post on their way back to us, so please use a tracked shipping method to ensure that your item reaches us. We can arrange a courier to collect at your request, though we will deduct the cost of this from any refund.
7.1 We do not accept liability for any injuries/death/loss of income/profit or otherwise, any type of skating should be considered a risky endeavour & the appropriate safety equipment should be worn while also skating within your ability & also in safe environments.
WEBSITE DISCLAIMER for www.surfskate.love
Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.
1. Use of website
1.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
1.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
1.3 No part of this Website may be reproduced without our prior written permission.
2. Visitor Conduct
2.2 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
3. Site Uptime
3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
4. Links to and from other websites
4.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
4.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
4.3 If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
5. Exclusion of Liability
5.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.
6. Law and Jurisdiction
This Legal Notice shall be governed by and construed in accordance with United States law.